This article describes the LED display does not display or display incomplete fault causes and troubleshooting methods
LED display does not display or display incomplete fault causes and troubleshooting methods
l prompt “Large screen system not found” when starting up
1. cause of issue:
1) The serial cable or USB cable is not connected to the sending card;
2) The computer COM or USB port is bad;
3) The serial cable or USB cable is broken;
4) The sending card is broken;
5) No USB driver installed
2. Troubleshooting method:
1) Confirm and connect the serial cable;
2) Replace the computer;
3) Replace the serial cable;
4) Replace the sending card;
5) Install new software or install USB driver separately;
l The strips with the same height as the light board are not displayed or partially not displayed, lacking color
1. cause of issue:
1) Flat cable or DVI cable (for submarine series) is not well contacted or disconnected;
2) There is a problem with the output of the former or the input of the latter at the junction
2. Troubleshooting method:
1) Re-insert or replace the cable;
2) First determine which display module is faulty and then replace the repair;
l Some modules (3-6 blocks) are not displayed
1. cause of issue:
1) Power protection or damage;
2) AC power cord is not in good contact
2. Troubleshooting method:
1) Check to confirm that the power supply is normal;
2) Reconnect the power cord;
l The entire cabinet is not displayed
1. cause of issue:
1) The 220V power supply line is not connected;
2) There is a problem with the transmission of the network cable;
3) The receiving card is damaged;
4) HUB board is inserted into the wrong position
2. Troubleshooting method:
1) Check the power supply line;
2) Confirm the replacement of the network cable;
3) Replace the receiving card;
4) Re-insert HUB;